The Storage Depot

315 Depot Ave, Brownsville, OR 97327

Facility Reviews Summary

[Star][Star][Star][Star][Star] 4 Stars - 5 Reviews
4 Stars - 5 Reviews
[Star][Star][Star][Star][Star]
Not sure what I’m paying for!
Tami Soland
September 26, 2021
Multiple times we have tried to enter our storage unit and the gate never opens! I have yet to speak to anyone when I call, always get a voicemail but NEVER a call back! Complete waste of money!!!!!
[Star][Star][Star][Star][Star]
Not secure
Bryan
July 25, 2021
I live near them. The main gate is open at all hours. It dosent close by itself. I called them but honestly It dosent matter to me other then à poor allignment of the gate that constantly squeeks and is annoying. And I don't store stuff there..
[Star][Star][Star][Star][Star]
No attendance
Nutong Her
June 24, 2021
Called multiple times and left voice message. Never got a call back and only once my call was picked up. Could not find an office to begin renting a unit as well. Looks great but very difficult to get started.
[Star][Star][Star][Star][Star]
Awesome Storage Place!
B Kenton
March 6, 2021
Great facility with great managers. Always ready and willing to work with you. Clean area with awesome customer service. Thank You!!
[Star][Star][Star][Star][Star]
Very poor design
Allen Yoder
October 15, 2020
After I went into the storage facility my phone went dead. Fortunately there was another customer there to let me out of the gate. The gate should open automatically from the inside or people may get locked in. Nice system if everything is working, but a trap if anything goes wrong. No help available from the managers. They should be able to open the gates or units wirelessly from the office, but they won't do anything to help someone who is trapped. Fix the system!
Reply from Manager on October 15, 2020
Very Sorry you had an issue with the gate. Our managers do have the capability to open the gate remotely and I will discuss this with them and re-train. Thank You for letting us know of the issue.
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