Facility Reviews Summary

I actually liked the former management, but the new managers are really kind and super chill.

Was there to help a friend move, manager harassed me and treated me like a criminal the whole time. Classic toxic masculinity, wouldn't admit when he was proven wrong and instead chose to keep escalating. Very traumatic and hurtful. Sigh, no good deed goes unpunished. Take your business elsewhere. Zero stars.

Was there to help a friend move, manager harassed me and treated me like a criminal. Classic toxic masculinity, couldn't admit when he was proven wrong and instead he kept escalating. Very hurtful and traumatic. Sigh, no good deed goes unpunished. Take your business elsewhere. Zero stars.

We have been renting a unit from them for over a year! They have been friendly and helpful always! Definitely the best prices around and always very clean!

Helpful staff, carts provided if you're in an upper-level storage unit, nice clean place, only "downside" is you can't use a combination lock but also understandable because those are easily broken into anyways. overall good expirience.

I recently rented a unit at the Corvallis Storage Depot. I was helped by an employee named Haley. She was great! She was friendly and personable while also being professional and knowledgeable. I really appreciate the excellent customer service she game me. She is a wonderful representative of Storage Depot.

In the past we were refunded money if we moved out after we paid. Not now. For one day we will pay a full month rent. Used them several times in the past. Never again. We know a lot of people in the area and they will all know it. We had two lockers. Moving out of the second one now. We'll lose around $200 because they don't care about customer satisfaction.

The storage facility is good, but the online account is worthless. It seldom works like it should, and there is none to contact about the problems.

What a great storage facility. It is well maintained and has a friendly staff who are there to help.

We needed storage for our son (student at OSU) and Jeff and Susanne were great! The process was easy, the units are secure, clean and staff was helpful. We are out of state so to have this kind of service for my son was very much appreciated. I would recommend this place to parents and students of OSU. Thank you Jeff and Susanne and see you next year!

I'm surprised by the negative reviews. I've rented here before and thought the office staff was very helpful. They were also very proactive in getting a check out my way when I ended up rental earlier than expected. I was impressed, and am renting from them again this summer. Facility itself is also really nice, very easy to access.

I called just to get more info. Rep was extremely polite and willing to give me details. Appreciate that she did not 'push' a decision.

They were clear and friendly when we signed up and we have not had a negative experience once with them.

I had a great conversation with the managers when I signed up, and all the details of how the place operates were clearly explained to me. I also got correct and accurate answers to all of my questions. in the six months I've had my unit since then, I have been nothing but happy with my service. you may of gotten some bad reviews from whiny college students with no experience with other storage units and enormous expectations about how long a unit can be held on their behalf, But I'm actually really happy with my service. I'm at my unit at least five times a week for my business, and throughout all those interactions I have had absolutely nothing to warrant a complaint.