The Storage Depot

36666 Hwy 34, Lebanon, OR 97355
Current Customers: 541.258.8777

Facility Reviews Summary

[Star][Star][Star][Star][Star] 4 Stars - 15 Reviews
4 Stars - 15 Reviews
No customer service
Judy harbaugh
February 4, 2023
I've been trying to get into my storage for 2 days. It's Saturday at 230 and not answering the phone. Where's the assistant Mgr. I'm in brownsville.
That New Assistant is HORRIBLE
January 15, 2023
Never had one problem with Amanda. That new assistant is sheer cray cray on steroids. Watch out!!
David Lowry
September 13, 2022
We plan to clear out our storage unit on Friday Oct. 7, 2022. Do we need to submit some official notice that we will be closing out our account with Storage Depot? We have been very pleased with the services and the facility and would recommend this business to others! Amanda Tuke was particularly helpful when we were making long-distance arrangements to lease a unit. Dave and Kate Lowry
Great Place for your storage needs!
Mike and Wendy Halvorsen
August 25, 2022
We stored all our stuff here for 2 years. It stayed dry and pest free. The manager is very sweet & friendly too. We recommend this place 100%!!
Amanda is the best!
Debi Denning
July 6, 2022
I’ve been with SD in Lebanon since 2015, and have always been taken care of by Amanda beautifully! She is a treasure, and always handled anything I needed quickly and knowledgeably … I can’t recommend her strongly enough!
Amanda is amazing
Michelle Evans
June 11, 2022
I would rent from them again for sure! Clean facility safe storage . As a female i felt safe going in and out. Amanda is simply an amazing manager of the place. She always does her best to help with whatever is needed. I hope that my experience will help when choosing a facility. Michelle Evans
A tad spendy, but well worth it.......
Barbara Vugteveen
September 22, 2020
We have 2 units here. The staff is friendly & helpful.
Just keep stealing from people eventually they will find you.
November 13, 2019
You are crooks that follow fruadulant and illegal business practices Will be happy to forward your thievery to the state and federal fun boys!
August 14, 2019
October 17, 2018
correcting the star rating on my review I just did. It put 5 stars and my review is definitely not a 5 star!!!
Terrible customer service
October 17, 2018
I was told I was on a list and would get a unit in a week. Now I have been calling for a month leaving voicemails and can NEVER get ahold of anyone. Terrible Terrible customer service!!
Bad Business
May 12, 2017
They'll send you invalid or mistaken invoices then sell your stuff . Low Lifes
Reply from Manager on May 15, 2017
Each of our facilities follow a specific time-line on sending notices to customers regarding delinquency and give the customer plenty of notice prior to units going to auction. It is never our intention to sell customers belongings. Our managers make every attempt by phone, mailing and contacting emergency contacts to notify customers if they are approaching auction status.
Great storage unit facility
Pam Sallee
February 6, 2017
I have been renting a unit at the Lebanon facility for over a year. I live out of state and have been very pleased. Storage units are very nice and the office staff are very nice and helpful. They really take care of their customers and have a very clean facility.
Best Storage Unit and Service I Have Ever Experienced
M. Storm
January 20, 2016
I have lived out of state and out of the country. I have used other storage facilities, but have found the Lebanon Storage Depot and staff to be of the highest caliber. Using the facility and having the peace of mind they provide is worth the drive if you live elsewhere.
October 5, 2015
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