judgemental and rude
eric
March 24, 2020
they say their temp controlled ...not... they judge you by looks and talk to u like scum or sketchy if you arnt dressed like ur rich and drive nice car then once they label you they treat u like they dont trust you, and make you feel uncomfortable to even go to ur storage unit!! my friends been through all this with them and they never missed a payment! since the time they opened this business till now and my friends a hard single working mother of 3 that is a good person and to see her treated like this is unfair
Reply from Manager on March 25, 2020
We are sad to hear that you felt your friend was not treated in a friendly manner by our management. We however do not represent that our units are temperature controlled - we do have interior space that has a heating system to prevent temperatures from falling below 54 degrees but under no circumstance have we stated our units are temperature controlled. Our managers do patrol the facility as well as who is on site and that is a major responsibility of their job to ensure the safety of the site.